Easy Returns

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Here at Gorgeous Pink we pride ourselves on customer service and satisfaction. So if for some reason you are not happy with your order, you can send it back for an exchange or store credit within 7 days of receiving item or confirmed delivery as long as merchandise has not been worn, washed, or altered in any way. Original shipping and handling charges are not refundable. We do not cover your shipping costs to return items back to us and it is the responsibility of the customer to pay for return shipping with the carrier of his or her choice. We recommend shipping your item(s) back with both insurance and a tracking number -- that way you are protected from the possibility of loss during shipping and will know whether your package has been received by our warehouse. Gorgeous Pink reserves the right to refuse any return if the item appears damaged, worn, is a final sale or returned after 7th day. Many of our items are limited quantities, therefore we may occasionally sell out of an item. If this happens, we will notify you via email.

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Exchanges

 

Gorgeous Pink is happy to exchange any merchandise that isn’t worn, washed, altered, or Final Sale for another size or even another item altogether, as long as it is within 7 days of receiving item or confirmed delivery. The customer is responsible for return shipping, but all exchange items will be sent back out with free shipping on us. For orders placed with a coupon, the discount can only be honored for an even exchange of the same item. New coupons cannot be applied to exchange orders. If you’d like to make an exchange, we recommend contacting Customer Service and putting the item(s) you want on hold first. This way, the item(s) won’t sell out before your return has reached us.

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Damaged and Incorrect Items

 

If you find an item to be damaged, defective, or incorrect, please contact a Customer Service representative before returning your item so that we may assist you accordingly. Damaged items will need to be reported within 5 days of delivery. Photos will be required for any report of damage.

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Final Sale

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No returns or exchanges can be accepted for the following items: intimate bottoms, intimate sets, one-piece swimsuits, swim bottoms, swim sets, tights and socks, self-adhesive products, and all Clearance Rack items. If any of the above-mentioned items are returned, no refund or exchange will be processed, and the customer will be responsible for any shipping charges that go into recovering the merchandise.